Don’t worry if you go over 100 interactions by a little bit, we won't be enforcing strict limits quite yet.
Upgrade to the BRAND plan first. Once you've have subscribed, you'll be asked if you want to add more interactions. Alternatively you can add more interactions later in your Account>Plan & Billing tab.
When a respondent interacts with any of your videoasks, this is counted as a single interaction (no matter how many steps your videoask contains). When a respondent replies to one of your replies, this is also counted as an interaction.
Example: You anticipate collecting 100 new responses across all your videoasks every month, with an average of 2 follow-up replies from each new respondent. The total number of interactions per month will be: 300.