Don’t worry if you go over 100 interactions by a little bit, we won't be enforcing strict limits until early 2020.
If you are planning to go over 200 interactions, just subscribe to the BRAND plan and follow up by getting in touch with us to extend your subscription as well as your interactions limit.
When a respondent interacts with any of your videoasks, this is counted as a single interaction (no matter how many steps your videoask contains). When a respondent replies to one of your replies, this is also counted as an interaction.
Example: You anticipate collecting 100 new responses across all your videoasks every month, with an average of 2 follow-up replies from each new respondent. The total number of interactions per month will be: 300.